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For peace of mind choose Dibbens

happy dibbens customersMoving home is something you don’t do too often, so when it comes to choosing a removal company you can be faced with a difficult decision…

Who can you trust?

Dibbens has been a trusted mover on the Island for a very long time, not only by our private clients but by our trade and business customers too. But don’t take our word for it, please see our Checkatrade reviews.

We offer unique customer protection on the Island by belonging to several relevant trade associations and abiding by the British Association Of Removers (BAR) Code Of Practice, approved by the Trading Standards Institute. BAR CODE OF PRACTICE

Quality Monitoring

We are currently the ONLY mover based on the Island who participate and publish independent quality monitoring.

Continual monitoring of our performance is done via pre paid quality questionnaire cards given to our customers on the day of the move. The cards are addressed directly to checkatrade.com and once verified as genuine are published on their website. Feedback can also be left online via the checkatrade website.

Check out our feedback page to view some of our latest comments.

Please note we are no longer members of Checkatrade due to rising cost of membership (Renewal more than doubled this year ) – Please bear with us while we change to using Trading Standards as our new monitoring service.

Whilst we have been members of the Trading Standards Buy With Confidence since 2007 we have never utilized its feeedback/monitoring service until now

Insurance

As a professional mover we have all the appropriate insurances in place. When you trust us to transport your possessions our staff will take great care to ensure nothing gets damaged, however accidents can happen. Many movers will offer a Limited Liability with an option to pay a premium for their Standard or Enhanced Liability. For more information click here.

We have the confidence to include our standard liability on all our local and national moves, free of charge, up to a maximum value of £50,000*

For larger moves, requiring more than one vehicle, our limit can be increased to £100,000*

*Terms & Conditions apply, please contact us for details.
 

The Property Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by;

The Furniture Ombudsman
3 – 4 Viewpoint Office Village
Babbage Road
Stevenage
SG1 2EQ
T 03332 413 209
thefurnitureombudsman.org